Frequently Asked Questions

Find answers to some frequently asked questions about our services and NDIS self-managed plans…

What areas does ATB Plan Manager service?2020-10-17T10:02:23+10:00

We are an NDIS Plan Management Provider for all NSW residents of the Central Coast and Hunter Valley region and have helped many clients in the Newcastle and Singleton areas.

What does ATB Plan Manager do?2020-07-22T10:10:45+10:00

We are an independent provider and we can help you maximise the funding in your NDIS plan. We take the hassle out of managing your NDIS plan by paying your providers and helping you track your budget. Having a plan manager like ATB Plan Manager is one of the options in managing your fund.

You can elect our service in your plan set up (or talk to your LAC) and our fast payment method will free up your time and give you back your time to let you get on with life.

What options are there for managing my NDIS fund?2020-07-20T12:41:24+10:00

There are 3 options for managing your NDIS funds:

1) NDIS managed – this is where the NDIS handles your funds and you have to choose service providers who are NDIS registered.

2) Self-managed – you manage all your funding, organise payments to your service providers and manually claim the money back from the NDIS.

3) Plan managed – managing your NDIS funds easy! You can choose both NDIS registered or non-registered service providers and we organise your payments to them. You save time, have more choice and flexibility and most important of all, peace of mind.

How long do payments take?2020-07-23T22:37:47+10:00

We pay your Providers’ invoices within 7 business days.

How qualified is the ATB Plan Manager staff?2020-07-22T10:09:16+10:00

We are qualified and ready. To supply this service we must hold registration with a variety of Bookkeeping practitioners and understand accounting systems. We offer budget skills, accounts payable, the ability to reconcile your funds each month and being committed to the ATO and NDIA regulations.

Where can I find NDIS information?2020-07-20T12:41:41+10:00

Click here to find out all you need to know about the NDIS or call us if you have any questions. We will be happy to help.

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